Translate Data Into Insights.
The Detroit Connect suite of connected vehicle services is your trusted source for information about your vehicle’s performance. Having this information at your fingertips empowers you to make the right decisions for your business and reduce your Real Cost of Ownership for each Detroit-powered new Cascadia in your fleet.
Detroit Connect Virtual Technician℠
Virtual Technician is the integrated remote diagnostic system for Freightliner trucks equipped with Detroit engines. With Virtual Technician, fleets and owner-operators know within minutes when their engine or aftertreatment system experience fault events, the severity of the fault and when, where and how to best fix the issue causing the fault. Severe fault events are further analyzed by Detroit Customer Support Center (CSC) experts. Complete fault event details can also be viewed via the Detroit Connect portal, launching late 2016.
Virtual Technician helps fleets make informed business decisions so that they only service their vehicles when needed – spending less time in the shop, reducing diagnostic time and increasing vehicle uptime.
Detroit Connect™ Remote Updates
Available starting summer 2017, Remote Updates, enabled by the newly-designed, proprietary, connected-vehicle hardware exclusive to the new Cascadia, gives fleets the ability to make over-the-air engine parameter updates and to receive Detroit-initiated engine and other powertrain electronic controller updates. Remote Updates improves customers’ uptime by reducing the need to stop and physically connect the vehicle at a service center in order to make engine performance-enhancing parameter updates.
Detroit Connect Analytics™
Detroit Connect Analytics provide users with on-demand, automated analysis and reports with key insights developed by DTNA and Detroit experts. Analytics uses that expertise to quickly identify behaviors, trends, root causes and key insights on fuel consumption and safety performance data across the fleet. This allows fleets to spend less time crunching data and more time optimizing vehicle performance.
Zonar Systems Inc. is the preferred telematics service provider of Freightliner trucks. Fleets needing a fleet management or an electronic logging device (ELD) telematics solution can spec Zonar Systems' Ground Traffic Control® web-based application and 2020® Android communications tablet. Ground Traffic Control provides fleet managers with a real-time picture of fleet operations. The 2020 tablet offers drivers and fleet managers valuable tools for increasing compliance and efficiency. Pre-wire options are available for other third-party telematics providers.